Exceptional customer service and support is the hallmark of Optim. We recognize professionals who use our products rely on them to achieve their goals—whether they are caring for patients, enforcing the law, or inspecting precision machinery.
Please Call
800-225-7486, 508-347-5100 or
Email Us
customerservice@optim-llc.com
Sheldon earned a Bachelor of Science in Physics from the University of Missouri-Rolla, now called Missouri S&T, with a minor in Mathematics. He began his professional life creating plastic image bundles for a small company linked to Washington University in St. Louis Missouri. He continued his career working for companies that developed and manufactured light sources coupled to fiber optics and other optical components. He transitioned into the coating industry at Holliston, Holdings LLC turning woven cloth into book and passport covers. He now returns to his roots in fiberoptics and medical devices at Optim where he employs a scientific approach to all challenges through the eyes of a physicist.
Lisa is the Marketing Communications and Customer Service Manager with Optim LLC. Lisa has worked on all aspects of marketing and customer service as well as product development for Optim. Lisa has a BSBA with a concentration in Marketing from Nichols College as well as her Associates Degree in Graphic Design through Sessions College.
Paul is the Senior VP of Operations and leads our production, manufacturing engineering, and process engineering, as well as our NPD and NPI functions. Paul has more than 20 years of experience as both Engineering and Operations Director having earned his BSME and MSOM from Western New England University. Throughout his career Paul has supported a variety of industries including medical, electronics, military, automotive, and telecommunications in leadership roles with Wardwell, SMTC, and Rogers Corporation.
Dori is the Director of Quality Assurance and Regulatory Compliance with Optim LLC. Dori brings over 20 years of medical device experience and leadership. Working at Class III Device and Biomaterials companies in the past, Dori has spearheaded Quality improvement initiatives and brings a new outlook to Optim. Dori is ASQ Certified in Medical Device Management and Auditing Management Systems.
Kim leads the Accounting team at Optim, she has more than 20 years of Accounting experience in a manufacturing environment. Kim has a Bachelor’s Degree in Business from Becker College with a minor in Human Resources and a Master’s Degree in Finance from Nichols College.
Drew is responsible for the management of sales activities and execution of strategic sales plans for Optim’s Medical Division. Drew brings more than two decades of experience in the medical sales industry, with 16 years devoted to the ENT space in both sales, market development, and management roles. He is an Alumnus of the University of Georgia where he completed a BS in Biology and Physics and earned an MBA at Georgia State University.