Warranty Policy

Optim stands behind the quality of its optical imaging products with the following warranties.

ENTtiyXL & ENTity SDXL Nasopharyngoscope Warranty Statement
ENTtiy, ENTity SD, ENT 3.6FP, & ENT 3.6FL Nasopharyngoscope Warranty Statement

Industrial Fiberscope & Videoscope Warranty Statement
Portable LED Light Source (PLS) Warranty Statement


Nasopharyngoscope
Warranty Statement
(Models ENTityXL & ENTity SDXL)

The Optim LLC Flexible XL Model Nasopharyngoscope is warranted to be free from defects in materials and workmanship for a period of two (2) years from the date of purchase.

All non-warranty repairs will be warranted to be free from defects in materials and workmanship for a period of ninety (90) days from the date of the invoice.

Accidental damage and damage resulting from misuse, abuse, excessive sterilization, disinfection and sterilization methods not approved by Optim LLC, as well as fluid invasion and normal wear and tear, will be subject to prevailing repair charges.  Disassembly, alteration, or repair performed by any person not authorized by Optim LLC will result in immediate loss of warranty.

THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Suitability for use of the medical device for any surgical procedure shall be determined by the user.  Optim LLC shall not be liable for incidental or consequential damages of any kind.

All shipping charges to and from Optim’s facility is the responsibility of the customer.


Nasopharyngoscope Warranty Statement
(Models ENTity, ENT3.6FP, ENT3.6FL)

The Optim LLC Flexible Nasopharyngoscope is warranted to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase.

All non-warranty repairs will be warranted to be free from defects in materials and workmanship for a period of ninety (90) days from the date of the invoice.

Accidental damage and damage resulting from misuse, abuse, excessive sterilization, disinfection and sterilization methods not approved by Optim LLC, as well as fluid invasion and normal wear and tear, will be subject to prevailing repair charges.  Disassembly, alteration, or repair performed by any person not authorized by Optim LLC will result in immediate loss of warranty.

THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Suitability for use of the medical device for any surgical procedure shall be determined by the user.  Optim LLC shall not be liable for incidental or consequential damages of any kind.

All shipping charges to and from Optim’s facility is the responsibility of the customer.

 


Industrial Fiberscope & Videoscope Warranty Statement

Optim LLC’s industrial fiberscopes and videoscope are warranted to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase.  Repairs:  All non-warranty repairs will be warranted to be free from defects in materials and workmanship for a period of ninety (90) days from the date of the invoice.  Accidental damage and damage resulting from misuse, abuse or normal wear and tear, will be subject to prevailing repair charges.

Disassembly, alteration, or repair performed by any person not authorized by Optim LLC will result in immediate loss of warranty.

THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Suitability for use of the device in any specific application shall be determined by the user. Optim LLC shall not be liable for incidental or consequential damages of any kind.  All shipping charges to and from Optim’s facility are the responsibility of the customer.

 


Portable LED Light Source (PLS) Warranty Statement

The Optim LLC Portable LED Light Source (P.L.S.) is warranted to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase.

All non-warranty repairs will be warranted to be free from defects in materials and workmanship for a period of ninety (90) days from the date of the invoice.

Accidental damage and damage resulting from misuse, abuse, excessive sterilization, disinfection and sterilization methods not approved by Optim LLC, as well as normal wear and tear, will be subject to prevailing repair charges.  Disassembly, alteration, or repair performed by any person not authorized by Optim LLC will result in immediate loss of warranty.

THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Suitability for use of the medical device for any surgical procedure shall be determined by the user.  Optim LLC shall not be liable for incidental or consequential damages of any kind.   All shipping charges to and from Optim’s facility is the responsibility of the customer.